BENKLARK - MY ORDER

Check your order status or ask for your return process here.

Benklark - My Order

Hello,

All returns are processed directly when connecting to your Benklark account (you'll just need to enter your email address:my account). 

You'll be guided through the creation of your pre-paid label. 

Please add a note if you prefer an exchange rather than a refund.

How can I return my order? 

Hello,

At Benklark, we've got a mission: beyond creating smart, comfortable clothes, we want to change the way textile brands produce, because we believe in a better sales system.

Our solution is therefore to offer each new edition for pre-order, in order to measure customer demand as accurately as possible.

Please allow a 30 days lead time between your order and the shipment. We'll send you updates during the production process to let you know when your order will be shipping out.

What is the status of my order? 

Hello,

We are able to modify shipping addresse while your order is not shipped. 

Please send us in your next message your updated shipping address and we'll modify it on your order.

Can I change my shipping address?

Hello,

Just to let you know about our process.

At Benklark, we've got a mission: beyond creating smart, comfortable clothes, we want to change the way textile brands produce, because we believe in a better sales system.

Our solution is therefore to offer each new edition for pre-order, in order to measure customer demand as accurately as possible and offer the possibility to our customers to reserve their exclusive product. 

Please allow a 30 days lead time between your order and the shipment. We'll send you updates during the production process to let you know when your order will be shipping out.

Please note that all our orders are guaranteed delivered or refunded.
If you still wish to cancel your pre-order, please confirm it in your next message.

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